Domestic Shipping and Returns Policy
- Shipping Rates
- Orders under $300 incur a $40 shipping charge.
- Orders between $300 – $700 incur a $80 shipping charge.
- Orders between $700 – $2000 incur a $120 shipping charge.
- Orders over $2000 incur a $160 shipping charge.
- All orders have ATL (Authority to leave) upon delivery.
- It is the buyers responsibility to make adequate arrangements to take delivery of goods.*
- We require a street address for delivery. No PO Boxes*
- Please provide your email address for track and trace purposes.
- Orders will be received 1-3 business days from dispatch date.**
- Orders will be dispatched within 1-3 business days subject to stock availability.
- Orders placed after 12pm AEST will be processed the next business day.
- All deliveries are strictly made Monday – Friday.
- We offer 100% money back guarantee on products returned in a resalable condition.
- For customers ordering from remote locations, where they do not ordinarily receive parcel post to the door, picking up from the closest courier depot may be required.
* Large orders may be sent via road freight, palletised and may need a forklift onsite to unload.
** Add 1-3 business days for regional and remote areas. Longer for large orders.