Shipping & Returns

Shipping Information

Domestic Shipping and Returns Policy

  • Shipping Rates
    • Orders under $300 incur a $40 shipping charge.
    • Orders between $300 – $700 incur a $80 shipping charge.
    • Orders between $700 – $2000 incur a $120 shipping charge.
    • Orders over $2000 incur a $160 shipping charge.
  • All orders have ATL (Authority to leave) upon delivery.
  • It is the buyers responsibility to make adequate arrangements to take delivery of goods.*
  • We require a street address for delivery. No PO Boxes*
  • Please provide your email address for track and trace purposes.
  • Orders will be received 1-3 business days from dispatch date.**
  • Orders will be dispatched within 1-3 business days subject to stock availability.
  • Orders placed after 12pm AEST will be processed the next business day.
  • All deliveries are strictly made Monday – Friday.
  • We offer 100% money back guarantee on products returned in a resalable condition.
  • For customers ordering from remote locations, where they do not ordinarily receive parcel post to the door, picking up from the closest courier depot may be required.

* Large orders may be sent via road freight, palletised and may need a forklift onsite to unload.

** Add 1-3 business days for regional and remote areas. Longer for large orders.